Editor’s note. As one of the top vertical transportation consulting firms in the United States, we get a lot of inquiries from buyers and sellers. Both parties want to conduct the necessary due diligence in any transaction. We often assist in evaluating everything with respect to elevators and other vertical transportation assets. In part 2 of our blog post on the topic of “Buyer Beware” for REITS and investors, we dig deeper into the subject.
As a REIT or an investor, you have the financial models that allow you to meet your goals for your investors. A REIT knows better than anyone their models and how to make a smart investment just as The Elevator Consultants (TEC) know elevators, escalators, lifts, and other vertical transportation assets. As our world’s infrastructure gets older, you should not be caught with a building that has costly elevator and escalator problems. Here are several best practices. TEC is going to share with you a few of these to help protect your investors and your investment.
Know the History
A REIT came to TEC to help with several elevator problems they were having on a high rise commercial building they recently purchased. The twenty-one (21) elevators in the building were all recently modernized the prior year of the purchase. As a matter of fact, they closed on the property six months after the modernization was completed including passing inspection by the City elevator inspector. The REIT reviewed the specifications for the modernization and they talked to the current service provider. The modernization was completed by an elevator consultant (not TEC) who wrote the specification for the project. The REIT decided they did need to hire an elevator consultant. Almost immediately after closing, the building was having several issues with the elevators like poor ride quality, downtime, leveling, to name a few. They thought it was due to the current elevator service provider being lax in preventative maintenance during the ownership transition. The problems got worse, and the REIT could not understand why the elevators were having so many problems when a modernization was just completed. They had a few meetings with the elevator service provider without any resolution, and then hired TEC to assist with the what was the maintenance issues they were having. After several meetings and some deep diagnostics, a major problem was uncovered. A major part of a modernization that is industry best practices and even common sense was not completed. Such skipped, missed, or omitted replacement is extremely costly, and “saved” the seller a few million dollars. This could have been uncovered if the REIT would have spent a few thousand dollars; in fact, he would have saved $2.1 million. Try explaining this type of oversight to your investors!
Another REIT just closed on a high rise commercial building with 18 elevators and 4 escalators. The REIT conducted a property assessment company who provide a detailed report with little information on the elevators and escalators. The elevator service provider said the equipment was in good shape, showed the REIT the inspections certification and maintenance logs that the elevator service provider keeps in the home office. The REIT did not hire an elevator consultant or vertical transportation consultant. The REIT did not know that there was a code upgrade that was due about 60 days after the building transaction close. This resulted in a several million dollars capital expenditure drastically impacting the investment of the property. The elevator service providers are not required to inform the REIT of any upcoming code requirements.
This is very common even when there is not a code upgrade. The REIT strictly relies on the property condition report. A property condition report with an elevator component is far different than having an elevator or escalator expert review the equipment and present their findings!
We have several proactive REIT clients for whom we are conducting due diligence as a competitive advantage and negotiate leverage prior to purchasing a building. We assist in whatever capacity our clients see fit, and this can result in money being put in escrow to fix the elevators, the deferred maintenance being completed prior to closing on the property, a true snapshot of the condition of the equipment and the preventative maintenance service receiving, estimated projected life cycle and many other cost saving measures.
Hiring a Vertical Transportation Consultant
The long and short of it is that if you are either the buyer or the seller, we can help. As top elevator consultants, we know what to look for, how to explain it to others, and how to estimate the potential cost and impact. Don’t “fly blind” by trusting documentation that looks “good” to you as the untrained eye. Instead, hire an elevator consultant that has the expertise to know what to look for and how to explain the costs to everyone in the room.