The Insurance industry relies on The Elevator Consultants when a claim arises due to an elevator or escalator incident. We provide a thorough analysis of the equipment and the cause of the occurrence. We help the insurance company and the building owner or manager get the facts and help resolve the situation.
Organize the equipment and repair evidence
Identify the affected equipment, the reported event and the documents available for review. Keep photographs, service-provider findings, repair proposals, earlier service records and open questions together. Distinguish the observed condition from proposed explanations and identify what still needs investigation before treating a repair scope as settled.
Review technical evaluation services or the water-damage documentation guide. TEC provides technical evaluation and documentation support; TEC does not handle claims or provide insurance coverage advice. Direct coverage and claim decisions to the insurer or adjuster, with legal advice from counsel where needed.
