Frequently Asked Questions

What Is Elevator Consulting?

Elevator consulting is a specialized service that focuses on all aspects of elevator operation and management. We investigate and assess concerns or issues with your elevators, escalators, dumbwaiters, moving walkway, or lift and develop smart, cost-effective solutions. The elevator industry is complex and expertise about passing inspections and becoming code-compliance is valuable to any owner, manager, and industry. We have decades of elevator expertise that allows us to provide you with the data and facts necessary to make clear decisions about your equipment. Our goal is to ensure your elevators are efficient, safe, and reliable.

Why Do I Need an Elevator Consultant?

An elevator consultant brings specialized knowledge and experience that can be crucial for the cost, longevity and safety of your elevator systems. Consultants help identify underlying issues and provide cost-effective solutions to ensure your elevators meet the latest safety standards. The consultant works on behalf of the building to address all questions. This expertise is invaluable eliminating current issues, controlling cost, providing transparency to the service provider, preventing future problems, reducing liability, and enhancing the overall performance of your elevators. A consultant works for you.

What Services Do You Offer?

Our services cover a broad spectrum including large projects such as detailed audits and evaluations of existing elevator systems, developing maintenance and service plans, advising on modernization and upgrades, and providing due diligence during an acquisition. We also provide services necessary to every building such as elevator management, maintenance tracking software, overseeing new elevator installations, ensuring compliance with safety standards, and providing answers to help you make sound business decisions. Each service is tailored to meet the specific needs of your property.

How Can Elevator Consulting Save me Money?

Elevator consulting saves you money by reducing service interruptions, increasing the efficiency and lifespan of your elevators, reducing the frequency and cost of repairs and callbacks, and takes a proactive approach to addresses all your elevator concerns. By identifying and solving current or potential concerns, we can help prevent expensive repairs and replacements while addressing the service needed for the equipment. Additionally, our solutions, software, and maintenance strategies can significantly reduce your operating costs. An elevator consultant works for you and is your advocate to keep your elevator system running smoothly and efficiently.

How Do You Ensure Safety and Compliance?

We prioritize safety and compliance by conducting thorough maintenance audits, reviewing maintenance and service records, inspections, and assessments against current performance. As industry experts we understand the authority having jurisdiction records and code requirements, and can evaluate elevator condition and age to determine how it meets safety standards and regulations. Our team stays on top of the latest industry standards, codes, and technological advancements. We can provide detailed reports and recommendations to ensure your elevators are not only compliant but also offer the highest safety standards for users.

What Sets Your Consulting Services Apart?

Our consulting services stand out from the pack due to our commitment to providing customized, innovative solutions that solve your unique elevator issues. With years of experience in the field, our team has worked with every type of elevator system and understands the challenges that arise. We emphasize clear communication, timely service, and focus on long-term client relationships. We don’t just offer solutions; we partner with our clients to ensure their elevators remain a valuable asset rather than a liability. We have expert knowledge of the elevator industry and its many complex compliance requirements. We provide answers. 

How Do You Charge for Your Services?

Our pricing model is designed to be flexible and transparent. We offer different options including flat fees for specific projects, hourly rates for consultation, or contract-based pricing for long-term maintenance management plans. We work with our clients to understand their budget and needs, providing a detailed proposal and quote to ensure there are no surprises.

What is the Process for Working with an Elevator Consultant?

Our process is client-focused, detailed, and thorough. It begins with an initial consultation to understand your specific needs and challenges. We can then conduct a comprehensive on-site elevator system evaluation, followed by a detailed report outlining our findings, recommendations, and a proposed action plan. As another alternative, we can gather data and analyze the situation virtually and then providing feedback and recommendations. In either case, we ensure our clients are fully informed and involved throughout the process.

Do You Provide Customized Elevator Solutions?

Absolutely! Most of our engagements are customized to meet our clients’ needs. We understand that every building and elevator system is unique. Our solutions are tailored to address the specific challenges and requirements of your property and current situation. This customized approach ensures optimal performance and cost-efficiency of your elevator systems.

How Long Does an Elevator Consultation Project Typically Take?

An elevator consultation project duration can vary widely based on the scope and complexity. Simple assessments might take a few days, while comprehensive audits, modernization plans, repairs, or modernization projects and new installations could span several weeks or years. We provide a projected timeline up front to help you plan accordingly.

What Types of Properties Do You Service?

We service a diverse range of properties including commercial buildings, hotels, hospitals, residential complexes, condominiums, educational institutions, and government buildings. We work with local owners and managers as well as nationwide companies with buildings in multiple cities. Each type of property and company has its own set of opportunities and challenges.