Most elevator advice comes from the people selling the work. We are hired by the building owner, and we answer only to the building owner, including when the answer is that you don’t need to spend the money.
Should you modernize?
Whether the equipment has reached the end of its useful life or needs better maintenance, and what an appropriate scope and price look like.
What did you sign?
Maintenance agreements, read properly, and a contractor held to what they promised.
Can this still be fixed?
Obsolete equipment, parts nobody will chase, and the boards other people say cannot be replaced.
From the field
Can you spot it?
Equipment condition, service records and the provider’s explanation need to be considered together. Explore TEC’s articles on the questions building owners can ask about maintenance, repair proposals and recurring problems.
Start with your records
Your elevator records can reveal what needs closer review.
Service tickets, invoices and callback logs can help show how your building’s elevators are being maintained.
Send us the records you already have. A TEC consultant can review them with you and discuss what needs clarification.
Start with a question.
Explore repair or modernization questions, prepare an obsolete-parts inquiry, or read how TEC reviews maintenance agreements.
Repair or modernize?
Answer questions about reliability, maintenance and parts support. Identify what needs closer review before deciding whether to repair or modernize.
Is my equipment obsolete?
Four quick questions to prepare an inquiry about a part you have been told is unavailable.
Contract red flags
The clauses in your maintenance agreement that quietly cost you later.
Or start with a question.
Talk to someone who works for you.
Do you have a quote, a contract, a unit that keeps failing, or a question nobody has given you a straight answer to?
Reach out to TEC