Elevator component repairs and upgrades can be extremely expensive. When a part breaks or the system fails you are thrown into reactive maintenance mode and will pay a high cost to get your critical equipment working again. What you may not realize is that some repairs are already covered in your maintenance contract, which means zero additional cost to you.
Let our seasoned experts review all repair quotes provided by your elevator service provider, cross-reference them with the maintenance contract, and determine the best course of action. Our goal is to get your elevators working again, but with the greatest cost benefit to you. These review services result in cost savings for you, allow you to take back control, and hold the elevator service provider accountable for the work they perform on the property.
Review the proposed work against the agreement
Send the itemized proposal, maintenance agreement and amendments, the affected equipment identifier and the service records behind the recommendation. TEC can compare the proposed component and labor scope with the coverage wording, identify exclusions or unanswered questions, and assess the basis for the recommended work.
Before you authorize the repair, clarify parts availability, the expected outage, associated building work and completion evidence. Ask for the provider’s explanation in writing when coverage is disputed; the agreement and circumstances determine what is chargeable. Use the pre-signing repair checklist or discuss a repair proposal with TEC.