Elevator Consulting

The Elevator Consultants (TEC) is an independent elevator consulting firm specializing in vertical transportation analysis. Our goal is to provide customized recommendations to meet the building’s needs and the client’s bottom line.

We are The Elevator Consultants, and We Dig Deep

elevator consulting services

Most people believe that elevator management involves simply scheduling standard elevator inspections and counting on them to give the building a clean bill of health. But elevator management has much more depth.

Standard inspections are just the tip of the iceberg and do not provide buildings with the “bigger picture”, such as critical proactive strategies to keep repairs and costs down. Settling for a clean safety and compliance record is a short-sighted strategy in a multi-dimensional system.

At the Elevator Consultants we follow all ASME 17.1 elevator and escalator safety codes, but we don’t stop there. We look at the current and future equipment cost to protect your property. It is our job to dig deep and evaluate your best interests for both the long and short term.

The Elevator Consultants dig deep by:

Considering how the vertical transportation system affects an entire building – the tenants, your portfolio, your investment, and your business goals.
Taking your needs into account. An elevator audit addresses the holistic management of specific vertical transportation performance and its costs.
Addressing specific financial risks. For instance, in a historic office building or a high rise the elevator system could pass inspection, but not offer the best quality option to the public (including your tenants) or address the building’s finances.
Conducting a full elevator performance analysis that evaluates the current design and maintenance using industry best practices, code compliancy and business expertise.
Providing you results you need to make informed decisions for the building as a whole.

Our 7 Step Approach to Elevator Consulting Engagements

At The Elevator Consultants, we bring a strategic, data-informed, and technology-enabled approach to every consulting engagement — from modernization planning to maintenance challenges, service provider disputes, repair proposals, and everything in between. Our team is trusted by building owners, managers, engineers, and operations professionals across the country to provide expert, unbiased guidance on all aspects of vertical transportation. Here’s how we typically engage in a consulting assignment:

1. Understanding the Elevator Challenge

Every engagement begins with a conversation. We listen carefully to understand your goals, pain points, and concerns — whether it’s unexplained downtime, parts availability, questionable repair proposals, increasing callbacks, tenant complaints, service provider issues, compliance uncertainty, or long-term capital planning. Every buildings operation needs is unique. We can then determine what the exact needs and goals of our clients. 2. Information & Data Collection
We gather relevant data including service contracts, historical maintenance records, building logs, testing results, proposals, internal notes, and maintenance control plan documentation. Our team builds a comprehensive understanding of your elevator systems and operating environment to ensure no detail is overlooked.

2. Information & Data Collection

We gather relevant data, including service contracts, historical maintenance records, building logs, testing results, proposals, internal notes, and maintenance control plan documentation. Our team builds a comprehensive understanding of your elevator systems and operating environment to ensure no detail is overlooked.

3. Onsite Elevator Evaluation (When Applicable)

Depending on the nature of the engagement, we may conduct a physical elevator site assessment to observe elevator operation, inspect equipment, validate reported issues, and gather real-time insights to support our findings and recommendations. In many cases, solutions can be found with data and operational knowledge.

4. Analysis & Benchmarking

Using elevator industry standards, best practices, and AI-enhanced analytics, we evaluate performance, cost implications, risks, and potential opportunities. We benchmark your systems against comparable equipment, elevator providers, and market conditions to provide you with actionable clarity and context tailored to your specific needs.

5. Strategic Recommendations

We deliver prioritized recommendations tailored to your specific goals, whether you’re looking to improve elevator reliability, reduce elevator costs, ensure code compliance, plan for modernization, or verify elevator service provider performance. Our recommendations are clear, data-supported, and aligned with your budget and timelines.

6. Implementation Support

We don’t stop at the plan. We help you put it into action. This includes guiding elevator vendor discussions, negotiating proposals, supporting the bidding process, managing code upgrades or repairs, and advising on contract compliance all with transparency and your best interests in mind.

7. Ongoing Monitoring & Tools

With our proprietary ElevatorApp and digital reporting, we provide ongoing support and monitoring where needed – ensuring accountability, visibility, and measurable outcomes over time. Technology-Driven. Industry-Informed. Client-Focused.

Whether you’re facing urgent repair concerns, navigating modernization decisions, or simply want to ensure you’re getting what you’re paying for, The Elevator Consultants brings clarity, strategy, and confidence to every engagement- powered by industry expertise, objective data, and AI-enhanced tools.

Any building, whether owned by a REIT portfolio, investor, condo association, hospital, major company, campus, hotel, mall, and so forth, can have escalating vertical transportation equipment costs that can quickly affect the bottom line. On the flip side, taking the appropriate proactive measures to protect your investment is critical for a building’s operational costs and safety.

Elevators are a critical asset, but if not properly evaluated and maintained, they can become a liability.

Elevator Consulting – Next Steps

Smart organizations are always searching for ways to manage the cost of doing business. Large investors, developers, and REITS (Real Estate Trusts) often own or manage multiple buildings in different cities or countries and may struggle to get a handle on their elevator contracts, service providers, and repair costs.

We at The Elevator Consultants are advocates for owners, managers, and investors. We work for you to ensure safe elevators and escalators by recommending proactive maintenance practices and holding service providers to their contractual obligations.

The Elevator Consultants is a leading elevator consulting firm helping building owners, property managers, building engineers, facility managers, and REIT’s oversee and optimize their elevator and vertical transportation assets for greater efficiency and increase bottom line. Our service offerings including elevator consulting services like elevator audits, elevator due diligence and even elevator cost reduction and elevator management services. We provide elevator service monitoring software to escalator and elevator insurance claims, not to mention other consulting services, elevator modernizations and new elevator maintenance service contracts. If you are looking for an elevator advisor, elevator expert, or elevator consulting firm, reach out today for a no obligation consultation. For those using British English call us a ‘lift consultant’.