Start with the effect on hotel operations
An unavailable or unreliable elevator affects guests, housekeeping, luggage and deliveries in different ways. Give the issue an equipment identifier and record when it occurs, how hotel operations are affected and what the service provider has reported.
- Define the concern: gather callback records, inspection findings, the maintenance agreement and any proposed charge.
- Compare the options: distinguish covered service, a separate repair and a capital-planning decision.
- Agree on the next action: identify the response needed, who will provide it and how the hotel will confirm completion.
TEC can help review the evidence and the appropriate scope. Use the five-step hotel elevator review guide for preparation, or request a discussion about your hotel’s elevator issue.
Testimonials
We are not elevator experts and working with The Elevator Consultants gives us the confidence to know what is included in our service and what needs to be done to our elevators.
Amber J.
LaQuinta
I do what I am good at and leaving the elevators to TEC allows me to focus on my core business.
Jason G.
Wright Investments
The Elevator Consultants are a necessity for any elevator project or any elevator or escalator questions.
Ladd M.
Wyndham
The Elevator Consultants have been instrumental in helping with our elevator service, repairs, audits, due diligence. The value they bring is significant to any portfolio. Working with an elevator consultant is a imperative when you have elevators.
Jim C.
Franklin Partners
