Case Studies & Information

These case studies show how The Elevator Consultants helps building owners evaluate elevator costs, investigate equipment recommendations and understand maintenance agreement coverage. Each study explains the situation, the independent review and the outcome, with a PDF available to download.

Invoice Reconciliation: Recovering What the Contract Already Covered

TEC reviewed invoices for 112 elevators across a healthcare system, comparing charges with the executed maintenance agreement. The review identified covered work billed separately, incorrect labor rates and overtime classifications. The process helped recover more than $300,000 within 12 months through credits and rejected invoices.

Parts Research: Challenging an Obsolescence Claim

A hospital was told an elevator component was obsolete and received a $68,000 replacement proposal. TEC researched repair and sourcing options and reviewed maintenance contract coverage. The hospital avoided the replacement cost and returned the elevator to service within three weeks.

Repair Analysis: Verifying a Replacement Recommendation

A commercial high-rise received a recommendation to replace an elevator hoisting machine. TEC independently verified a rebuild option, helping the owner avoid more than $90,000 in replacement costs and the longer downtime associated with replacement.

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