elevator audit

The Value of an Elevator Audit: Ensuring Safety, Efficiency, and Cost Control

Why an Elevator Audit Matters

For buildings with elevators, moving people and goods is critical for smooth and efficient operations. An elevator audit, also referred to as an elevator survey, elevator assessment, or elevator performance audit, provides a comprehensive review of your elevator system’s condition. It also examines the quality of service you’re receiving. Unlike mandatory inspections conducted by authorities having jurisdiction (AHJ), which ensure compliance, a performance audit or service audit evaluates service and performance. Moreover, it identifies inefficiencies, potential safety issues, value engineering, and areas for cost savings. A building should explore the elevator audit process. The benefits offered and the reasons for partnering with elevator consultants like The Elevator Consultants (TEC) are essential for optimal elevator management.

Elevator Audits vs. Inspections: What’s the Difference?

Although people sometimes use “audit” and “inspection” interchangeably, the two serve different purposes:

  • Audit: An elevator audit, led by an independent elevator consulting firm, evaluates overall performance, maintenance quality, and contract compliance. It provides actionable insights on safety, reliability, accountability, and cost-efficiency for both the short and long-term.
  • Inspection: An inspection is typically conducted by local authorities having jurisdiction to ensure an elevator meets minimum safety codes, often to issue or renew compliance certificates. Inspections focus solely on current code compliance, while an audit considers performance, maintenance quality, and potential future issues​​.

The Elevator Audit Process

The audit process includes multiple steps, each designed to give building owners a clear picture of their elevator system’s health and the effectiveness of the service they’re paying for.

  1. Initial Consultation: The process begins with a consultation to understand the specific needs and goals of the building manager or owner.
  2. On-Site Evaluation: Consultants examine all key elevator components, such as motors, door systems, cables, and several other items, checking for wear, service, alignment, and general condition.
  3. Service Contract Review: Consultants review existing maintenance contracts, identifying discrepancies between contract terms and actual services. This step is crucial for detecting overcharges, missed maintenance, or improperly executed repairs, which are common yet preventable costs​.
  4. Data and Record Analysis with Technology: Audits also involve analyzing service history, callback records, and invoices. TEC often uses tools like ElevatorApp™ to track maintenance schedules, inspection dates, and service histories in real time. This data-driven approach helps clients make informed decisions on maintenance, compliance, and modernization needs while minimizing human error and maximizing accountability​.
  5. Punch List Creation: At the end of the evaluation, a punch list of deficiencies, detailing the specific repairs or adjustments needed to optimize elevator performance, is provided. This punch list becomes an actionable plan for both the building management and service provider to address immediate and long-term issues​.

Real-World Example: How an Elevator Audit Can Transform Operations

To illustrate the audit’s impact, consider a property management firm that recently engaged TEC for an elevator audit across multiple properties. Despite regular safety annual inspections, their elevators frequently broke down. Tenants were frustrated, and maintenance costs were steadily rising. The audit revealed that many scheduled maintenance tasks weren’t being completed. It also showed that service contracts were overly complex and unbalanced. These billing inconsistencies were costing the firm thousands each month.

Using the findings from TEC’s elevator service audit, the firm engaged in a new service contract for more accountability. They addressed all identified maintenance lapses. As a result, the client saw a 70% reduction in elevator downtime. There was also a 45% drop in maintenance costs and a dramatic improvement in tenant satisfaction. This example demonstrates the transformative power of an audit in enhancing operational efficiency and controlling costs​​.

Key Benefits of an Elevator Audit

Contract Compliance

Contract compliance are top priorities for any elevator audit. The findings provide building managers with a clear understanding of contract compliance issues, helping them address deficiencies proactively and ensure elevators meet contract terms and industry best practices.

Cost Control and Savings

Audits often reveal hidden costs from unnecessary repairs, contract inconsistencies, and inflated service charges. For instance, an audit can identify service overlap or tasks charged but not performed by elevator contractors. TEC’s audits have uncovered significant savings for clients by identifying these overcharges, helping control operating expenses​​.

Extended Equipment Life and Reduced Downtime

An elevator audit helps ensure that maintenance issues don’t evolve into costly repairs. Proactive adjustments and repairs identified in an audit can extend the elevator’s lifespan. Furthermore, they reduce unexpected breakdowns, which is especially valuable in high-traffic or mission-critical environments like hospitals or commercial buildings​​.

Improved Tenant and Visitor Satisfaction

An efficiently operating elevator is critical to tenant and visitor experience. With fewer breakdowns, shorter wait times, and reliable service, tenants are more satisfied. This can improve occupancy rates and reduce complaints. For property managers, this translates to a stronger reputation and tenant retention​.

 

Unbiased, Expert Insights

A key value of an elevator audit is the independent, unbiased perspective it offers. Elevator consultants work solely to identify areas for improvement without a conflict of interest. This impartiality ensures building owners receive honest recommendations tailored to their building’s unique needs​.

Data-Driven Decision Making

Audits generate invaluable data, empowering building owners to make strategic decisions. Platforms like ElevatorApp™ allow for seamless record-keeping and data analysis. They track everything from maintenance schedules to compliance status. With this information at their fingertips, building managers can avoid costly oversights and plan for long-term efficiency​.

Common Deficiencies Uncovered in Audits

Here are some frequent issues uncovered during elevator audits:

  • Missed preventative maintenance that impacts life cycle, performance and safety.
  • Non-compliant components which can pose risks to passengers.
  • Improper billing practices, including charges for incomplete services or duplicate parts.

Having this knowledge allows building managers to proactively address issues, preventing future costs and improving elevator reliability​​.

The Punch List: Your Path to Improved Operations

At the audit’s conclusion, elevator consultants provide a punch list of an actionable summary of all needed improvements and repairs. This punch list includes:

  • Contract compliance issues that need immediate attention.
  • Maintenance recommendations to optimize long-term performance.
  • Financial insights on areas where costs could be controlled, like redundant repairs or unjustified charges.

The punch list serves as a roadmap for holding elevator service providers accountable. It ensures required tasks are completed promptly. This is a critical tool for any building manager aiming to elevate elevator performance and operational efficiency.

Why Clients Value an Elevator Audit

Building managers and owners appreciate audits for multiple reasons:

  • Clarity and Transparency: Audits simplify the complex technical aspects of elevator maintenance, making it easier to verify that maintenance activities are accurate and essential.
  • Cost Efficiency: Audits frequently uncover unnecessary expenses, resulting in immediate and long-term financial benefits.
  • Peace of Mind: Knowing that elevators are in safe, operational condition and compliant with all regulatory standards is a tremendous relief for any property manager.
  • Ongoing Partnership and Follow-up: After the audit, TEC partners with clients to ensure all deficiencies are corrected and that service standards remain high. This ongoing relationship helps ensure compliance and keeps service providers accountable, delivering continuous improvements over time​.

Elevate Your Elevator Operations with an Audit

An elevator audit isn’t just a contract compliance exercise. It’s a strategic asset for elevating the life cycle, efficiency, and cost-effectiveness of your building’s vertical transportation. Partnering with an independent professional firm like The Elevator Consultants provides building owners with expert, unbiased insights. These go beyond standard maintenance checks.

For building professionals managing elevators, an audit provides actionable, data-driven recommendations to keep your elevators performing reliably and safely, prepared to meet today’s standards and tomorrow’s challenges. Contact The Elevator Consultants to schedule an initial assessment and discover how an elevator audit can benefit your building’s operations.

How Elevator Consultants Ensure Proper Installation Amid Construction Challenges

In the complex world of construction whether new or a modernization, elevator consultants play a pivotal role. They bridge the gap between cost-effective development and long-term safety and efficiency. It is common for developers or construction companies to prioritize quick and cost-effective elevator installations to meet tight deadlines. This often leads to the selection of equipment that may not meet the highest standards of safety, reliability, or longevity. However, hiring an elevator consultant can change the dynamic. They ensure that the right equipment is installed properly, meeting the needs of the buildings.

elevator-challenges

Expertise and Experience:

Elevator consultants bring a wealth of specialized knowledge to construction projects. Their deep understanding of the elevator industry standards, cutting-edge technologies, and regulatory requirements positions them as essential advisors in the decision-making process. This expertise is critical in making informed decisions about the best equipment and installation practices for a specific building.

When a project arises elevator consultants conduct comprehensive surveys or reviews of all design documents to understand the unique needs of the building. This includes assessing the expected traffic, the building’s design, and any specific requirements that might influence the choice of elevator system.

Unlike contractors who might be inclined to save costs and time, elevator consultants provide unbiased recommendations that prioritize the building’s best interests when recommending an elevator system. They ensure that only the appropriate equipment, compliant with all building goals, relevant codes and standards, is installed.

Authoritative Oversight:

As impartial experts, elevator consultants provide authoritative oversight throughout the installation process. Their recommendations are rooted in a comprehensive understanding of elevator systems. They prioritize safety, efficiency, and long-term value over short-term cost savings. This level of scrutiny often leads to the selection of elevator equipment and rigorous installation practices. This can initially cause friction with developers. Especially those focused on immediate cost reduction.

An elevator consultant works closely with building owners, the developer, and the construction company to understand their specific goals. Whether it’s cost efficiency, enhanced safety, or improved performance, they assist. They work collaboratively with the entire team to meet the needs of the client.

Effective communication is key to a successful project. Consultants maintain open lines of communication with building owners, the developer, and the construction company. They provide regular updates and seek feedback. This ensures that the project stays on track and aligned with the building’s expectations.

Trustworthy Advocacy:

Elevator consultants serve as trusted advocates for building owners, ensuring that installations adhere to the highest standards of safety and performance. Their involvement often results in:

  • Enhanced Safety and Reliability: By enforcing strict compliance with safety standards, consultants significantly reduce the risk of accidents, system failures and eliminate common elevator industry nuances.
  • Long-term Cost Efficiency: While initial costs may be higher, the proper selection and installation of elevator systems lead to substantial savings in maintenance, repairs, obsolesces and unnecessary headaches over time.
  • Improved Tenant Satisfaction: Reliable, efficient elevator systems contribute to meeting the building operational requirements both long and short term.

Alignment with Building Goals:

Despite potential stresses, elevator consultants are committed to aligning their recommendations with the overall objectives of the building project. Through collaborative planning and ongoing communication, they ensure that the final elevator system not only meets safety and efficiency standards but also supports the building’s operational and financial goals. They remain an advocate for their client.

The involvement of elevator consultants in construction and modernization projects is a testament to the industry’s commitment to safety, efficiency, and long-term value. While their rigorous approach may initially challenge conventional construction timelines and budgets, the expertise, authority, and trustworthiness they bring ultimately result in superior elevator systems. These systems enhance building safety, efficiency, and overall value.

Have a Question About Elevators Consultants?

Talk to a Professional Elevator Consultant

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(312) 519-9949

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For building owners and developers, embracing the expertise of elevator consultants represents not just a regulatory necessity. It is also a strategic investment in the future of their properties. As the construction industry continues to evolve, the role of these specialized consultants will remain crucial. This ensures that vertical transportation systems meet the highest standards of safety, efficiency, and performance.

 

Frequently Asked Questions

How an Elevator Consultant Can Help Commercial Real Estate Buildings Cut Costs and Remain Code Compliant

As vacancy rates rise in commercial buildings, property managers and owners are under immense pressure. To reduce operational expenses while maintaining a safe and compliant environment for tenants and visitors. One area that presents cost-saving opportunities is elevator maintenance. However, navigating the complexities of elevator systems, regulations, and cost-effective solutions can be daunting. This is where the expertise of an elevator consultant becomes invaluable.

Furthermore, with decades of experience in the vertical transportation industry. Elevator consultants possess a deep understanding of elevator systems, codes, and best practices. Their knowledge and impartial perspective can guide building owners and managers in making informed decisions that optimize costs while ensuring compliance with safety standards and regulations.

How an Elevator Consultant Can Help Commercial Real Estate Buildings Cut Costs and Remain Code Compliant

The Importance of Thorough Data Evaluation

The goal is to save costs without compromising on essential services. However, taking a thorough look at the elevator maintenance currently being received and the existing contracts is critical. Historically, buildings often do not receive the preventative maintenance they believe they should be getting. Many buildings expect monthly maintenance but may not even receive quarterly maintenance, leading to a series of issues and inefficiencies.

An elevator consultant can perform a review of the building’s elevator systems and maintenance records to see if there is a way to save the building cost. This involves reviewing past service records proposals, and other processes, ensuring that the service provider performs maintenance as required. This can reveal discrepancies between the service contract and the actual maintenance performed. Highlighting areas for improvement and potential cost savings. The building will incur an immediate profit from this process.

Unbiased Expertise and Long-Term Savings

Elevator consultants provide an unbiased opinion, free from the financial interests of elevator service companies. This impartiality ensures that the recommendations are genuinely in the best interest of the building owner, focusing on necessary repairs and maintenance rather than profit-driven services. By thoroughly understanding of the elevator’s condition and usage, consultants can explore all options available, ensuring that the chosen solutions are both cost-effective and efficient.

Consultants also offer long-term cost savings by implementing the right solutions, preventing frequent issues, and unnecessary proposals, and improving safety. Also, their specialized expertise extends beyond typical repair services, covering codes, equipment maintenance, and industry best practices. Therefore, this level of knowledge provides a significant advantage in strategic planning for elevator maintenance and repair.

Addressing Common Elevator Issues

Elevators, like any mechanical system, can encounter a variety of issues. Common problems include irregular door functioning, jerking or shaking, unusual noises, slow or inconsistent operation, and electrical issues. However, regular maintenance is crucial in identifying and addressing these issues early, preventing them from escalating into major and costly repairs.

Additionally, an elevator consultant can guide building owners in developing a maintenance plan that includes regular preventive maintenance, parts replacement, and prompt repairs. This proactive approach not only extends the lifespan of the elevators but also eliminates downtime and unnecessary costs, and enhances safety and compliance with regulatory standards.

Customizing Maintenance Agreements

Choosing the right elevator maintenance service agreement is essential. Many buildings rely on contracts provided by the service providers, which often favor the provider rather than the building. Additionally, an elevator consultant can recommend using customized maintenance service agreements that align with the building’s specific needs and usage. These tailored agreements protect the building’s interests, ensuring comprehensive and cost-effective maintenance.

Additionally, buildings have options like the ElevatorApp which can provide affordable and effective maintenance agreements, track service, provide data to make decisions on elevators, and much more. So, this platform simplifies record-keeping, ensuring that all maintenance activities are documented and compliant with safety codes. It also helps in avoiding overcharges and unnecessary repairs by maintaining transparency and accountability in elevator services.

Financial Challenges

One of the biggest challenges building owners face is the perception of additional fees, especially when they are already struggling to keep their properties profitable. Furthermore, Elevator consultants bring creative solutions to mitigate this concern, ensuring that their services add value without overwhelming the building’s budget.

Phased Repairs, Upgrades, and Modernization

Instead of breaking the budget, consultants can prioritize critical upgrades, allowing for phased investments that align with the building’s financial capabilities.

Maintenance Bundling

By bundling maintenance services, consultants can negotiate better rates and reduce overall costs, ensuring buildings receive comprehensive care without excessive financial strain.

Vendor Negotiations

Consultants use their industry knowledge to negotiate favorable terms with service providers, securing cost-effective contracts that protect the building’s interests.

Leveraging Technology for Better Management

Modern technology plays a significant role in efficient elevator management. Also, tools like the ElevatorApp offer real-time data tracking, maintenance service records, inspection dates, and callback data, providing actionable insights for better decision-making. This transparency helps in managing costs, improving safety, and ensuring compliance with regulatory requirements.

Predictive maintenance powered by data analytics can anticipate potential issues before they escalate, allowing for timely interventions that are less costly. Additionally, benchmarking and performance analysis help in setting maintenance schedules that optimize both cost and performance.

Overall, engaging an elevator consultant is a strategic move for building owners and property managers looking to cut costs and remain code-compliant. In addition, the expertise and impartial advice provided by consultants ensures that elevator systems are maintained efficiently and cost-effectively. By leveraging regular maintenance, customized service agreements, and advanced technology, building owners can enhance the safety, reliability, and lifespan of their elevators, ultimately benefiting both the property’s operational efficiency and its occupants’ satisfaction.

Have a Question About Elevators Consultants?

Talk to a Professional Elevator Consultant

OR CALL US AT

(312) 519-9949

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Frequently Asked Questions

Common Elevator Issues

Elevators have become an indispensable part of our daily lives if you are going to any building with more than two stories. An elevator is exposed to daily wear and tear of constant use and in some cases misuse. Maintenance issues can arise, potentially compromising the reliability we’ve come to expect not to mention the cost and safety associated.

After years of experience in elevator consulting, there are prevalent elevator maintenance challenges it is helpful to shed light on the importance of addressing them promptly to ensure a smooth and secure vertical journey for all.

common elevator issues

1. Doors Issues

One of the most frequent issues encountered in elevator maintenance is door-related issues whether malfunctioning for numerous issues, damaged, or service-related. However, these problems can range from doors not opening or closing properly to misaligned sensors and mechanical faults. Worn-out components, physical damage, or obstructions in the door tracks are common culprits behind these issues

Malfunctioning doors not only cause inconvenience due to elevators being out of service but also pose a significant safety risk. Proper use, cleanliness, and regular maintenance of doors, door operators, rollers, and tracks are crucial to prevent door-related problems.

2. General Mechanical Failures

Elevator systems are complex with numerous moving parts, and mechanical failures are an inevitable part of their lifecycle. Common mechanical issues include motor issues, drives, cables, roller guides, and control system faults.

These failures can result from regular wear and tear, inadequate maintenance, or lack of timely repairs. Neglecting preventative maintenance usually results in mechanical issues which can lead to costly repairs, extended downtime, user displeasure, and potential safety.

3. Unusual Noises

It is very common for an elevator consultant to hear from clients that they are hearing strange noises, like scrapping, grinding, shaking, squeaking, and clunking noises which are often indicators of underlying mechanical issues. These sounds may suggest several different issues from misaligned components, loose parts, the need for lubrication, and several others.

Regular preventative elevator maintenance can help prevent these issues before they even become significant problems, potentially preventing costly repairs and downtime.

4. Slow or Jerky Movements

Elevators may move slowly, bounce, jerk motion, sway, or other movements which can be alarming, scary, and uncomfortable for users. Furthermore, these issues can be caused by many issues from improper lubrication, worn-out components, misaligned pulleys, or problems with the motor or drive system to name a few.

Regular preventative maintenance, including lubrication and component replacements, as well as prompt repairs, are necessary to prevent these problems and ensure a comfortable user experience

5. Stuck or Unresponsive Elevators

Elevators can become stuck or unresponsive elevators can be due to power outages, malfunctioning control systems, mechanical failures, or other issues. Also, these situations can be distressing for passengers and require prompt attention.

Ensuring a reliable power supply, generators, and regular preventative maintenance of the control panel and elevator-related components can help minimize the risk of these issues.

Preventive Maintenance: The Key to Reliable Elevator Operation

Preventive maintenance is the cornerstone of preventing and ensuring the safe, reliable, and efficient operation of elevators. Regular maintenance, timely repairs, and upgrades can significantly reduce the occurrence of common elevator problems.

Working with an experienced elevator service provider who understands the complexities of elevator systems is essential. These experts can provide the proper preventative maintenance and identify potential issues early, recommend appropriate maintenance schedules, and ensure compliance with relevant safety regulations and industry standards.

All building owners and managers can minimize common elevator and escalator issues to avoid downtime, extend the lifespan of their elevator equipment, stop unnecessary costs, and provide a safe and convenient experience for building occupants and visitors.

Elevators are vital components of buildings, but they require diligent maintenance to ensure their continued operation. By ensuring your service provider is conducting preventative maintenance addressing common issues building owners and managers can maintain reliability. And the safety of their elevator systems and increased user experience. In addition, investing in preventive maintenance, making sure the service provider shows up as required. Working with experienced elevator service providers is the key to achieving this goal.

Have a Question About Elevators?

Talk to a professional Elevator Consultant

Or Call Us at

(312) 519-9949

Frequently Asked Questions

A Game-Changing Elevator Audit for a Nationwide Real Estate Firm

Navigating Elevator Management Across the Country

At The Elevator Consultants (TEC), we understand that managing elevators in a diverse portfolio of properties across the country is no easy feat. This was precisely the challenge faced by a nationwide commercial real estate firm, managing 180 units. Regular elevator inspections were failing. Maintenance inefficiencies were causing not just financial strain but also safety concerns. This case study illustrates how our expert audit turned their situation around. It set new standards in elevator management.

The Predicament: Uncovering Hidden Inefficiencies

The firm’s predicament involved two major challenges: an alarming rate of failed mandatory safety inspections and a noticeable lack of proper maintenance. Burdened with a plethora of invoices, work orders, and service records, the firm struggled to determine the legitimacy and adequacy of the maintenance activities.

TEC’s Comprehensive Approach

Faced with these challenges, the firm engaged TEC for an extensive audit of its elevator systems. Our goal was to thoroughly examine the elevators across all units. We assessed compliance with safety standards and evaluated the effectiveness of ongoing maintenance. A key part of our role was to review all data provided. We validated the inadequacies in the service being offered by their elevator service providers.

Startling Discoveries and Actionable Insights

Our audit revealed significant inefficiencies: 40% of the elevators had overdue testing, and 70% did not receive annual maintenance. These issues resulted in over $41,000 in fines for failed inspections. The findings were both frustrating and eye-opening for the firm, providing actionable data to resolve its longstanding problems.

Client’s Transformation

After our detailed report, the firm put a strong program of corrective measures in place. Working closely with their elevator service providers, they quickly addressed overdue maintenance. With TEC’s guidance, they set up a clear, structured program. They held service providers accountable and established strict oversight and quality checks for all future maintenance work.

Achieving Long-Term Success

The firm’s collaboration with TEC evolved into an ongoing commitment. Through regular quarterly meetings and consultations, we ensured continuous improvement and compliance. This proactive approach led to a dramatic reduction in unnecessary maintenance and inspection fees by 90% over a nine-month period. It significantly enhanced the safety and operational efficiency of their elevator systems.

Elevator Excellence with TEC

This case study highlights the transformative impact of a professional elevator audit in the commercial real estate sector. At The Elevator Consultants, we are dedicated to helping you navigate the complexities of elevator management, ensuring safety, efficiency, and financial prudence. Contact us to discover how we can assist you in elevating your property’s elevator management to new heights.

UNLOCK THE SECRET TO STRESS-FREE ELEVATOR MANAGEMENT

Revolutionize Your Building’s Efficiency and Safety with Expert Elevator Oversight

In the bustling world of property management, building ownership, and facility management, where every detail counts and every decision impacts your bottom line, elevator maintenance and management often take a backseat – until it becomes a pressing issue. Imagine transforming this overlooked aspect into a pillar of your building’s efficiency and safety. This is where a professional elevator consulting firm steps in, turning elevator management from a mundane task into a strategic asset.

The Unseen Risks of Neglecting Elevator Management

As a property manager, your day is a whirlwind of activity. From addressing tenant concerns to balancing budgets, your responsibilities are as varied as they are critical. Amidst this chaos, elevator maintenance might seem like just another box to tick. However, it’s fraught with hidden risks. A malfunctioning elevator can lead to unhappy tenants and visitors. Worse yet, improper maintenance and record-keeping can spiral into legal nightmares and safety hazards.

The truth is, elevators are more than just a mode of transportation within your building; they’re a crucial aspect of your property’s infrastructure. Neglecting their proper care and documentation isn’t just an oversight—it’s a liability and can be an unruly expense.

The Problem That Keeps You Up at Night

What keeps property management, building ownership, and facility management up at night? The thought of an elevator nonfunctioning during a crucial moment. This isn’t fearmongering; these are genuine challenges that property management, building ownership, and facility management face due to inadequate elevator maintenance and record-keeping.

A Tailored Solution to Elevator Management

At the Elevator Consultants, we understand these challenges. That’s why we offer a solution tailored to alleviate them. By partnering with us, you’re investing in a comprehensive management solution. Our approach covers everything from meticulous record-keeping with the ElevatorApp to proactive maintenance planning, customized service contracts, audits, and expert support.

Record-Keeping: Your First Line of Defense

One of the cornerstones of our service is comprehensive record-keeping with the ElevatorApp. Imagine having a detailed log of every maintenance check, repair, and inspection at your fingertips. This isn’t just about staying organized; it’s about being prepared for any situation – be it a tenant inquiry, a compliance inspection, an invoice from the service provider, or a legal dispute. Our record-keeping ensures you’re always one step ahead.

Proactive Maintenance: A Stitch in Time

Elevator issues can disrupt the normal flow of your building and jeopardize your reputation. Our proactive maintenance approach focuses on anticipating and addressing issues before they escalate. This means fewer surprises, less downtime, minimal time with elevator issues, and, most importantly, a safer environment.

Customized Service Contracts: Tailored to Your Needs

Every building is unique, and so are its elevator maintenance needs. We don’t believe in one-size-fits-all solutions. Our service contracts are meticulously crafted to align with your specific requirements, ensuring you get exactly what you need without paying for unnecessary extras.

Compliance Audits: Staying Ahead of the Curve

Navigating the maze of regulations and safety standards can be daunting. Our ElevatorApp and elevator management take this burden off your shoulders. We assist in ensuring your elevators meet all legal requirements, reducing the risk of fines and legal complications.

Expert Support: Peace of Mind, Anytime

Elevator issues don’t stick to a 9-to-5 schedule, and neither do we. Our elevator management provides you with the peace of mind that comes from knowing expert help is just a call away.

Testimonials: Don’t Just Take Our Word for It

“Our partnership with JLL has been a game-changer. Their expertise in elevator management has not only improved our efficiency but also enhanced our building’s safety standards.” – Greg P. 

Take the First Step Towards Stress-Free Management

Are you ready to transform how you manage your elevators? Contact The Elevator Consultants today and take the first step towards efficient, safe, and stress-free elevator management.

Join a Community of Satisfied Property Managers

When you choose a professional elevator consulting firm like The Elevator Consultants you’re not just selecting a service provider; you’re joining a community of forward-thinking property managers who value efficiency, safety, and peace of mind. Welcome to the future of elevator management.

 

ElevatorApp: Elevating Cost Efficiency and Compliance in Challenging Economic Times

In the face of 2023’s challenging economic landscape, commercial property managers, hospitals, retailers, condominium associations, hotels, and others are on a relentless quest to cut costs without compromising service quality or safety. The emergence of elevator monitoring software, such as the ElevatorApp, is proving to be a game-changer. It offers a technology-driven solution that brings transparency, compliance, and cost efficiency to the forefront of elevator management.

The Financial Impact of Elevator Monitoring Software

As a cutting-edge platform, the ElevatorApp stands out by addressing the pivotal concerns of cost-saving and compliance in commercial property management. It offers a host of financial benefits that are vital in the current economy:

  1. Preventing Overcharges: By keeping precise records of all maintenance and service actions, the software helps property managers avoid overcharges. It allows them to verify that the service provider bills only for services actually provided.

  2. Verifiable Service History: With complete access to the service history, managers can confidently determine whether a recommended repair is necessary and avoid expenses that do not match the actual condition or performance of the elevator system.

  3.  Contractual Assurance: The ElevatorApp provides a detailed breakdown of services rendered versus those included in the contract. This allows managers to verify that they are indeed getting what they are paying for. It thus eliminates wasteful spending on supposed ‘extra’ services.

  4.  Code Compliance and Inspections: Compliance with codes and regulations is non-negotiable pertaining to safety and legal operation. The software ensures all maintenance activities are recorded. This makes it easier to demonstrate compliance to authorities and pass inspections with fewer hassles. Additionally, it potentially avoids costly fines or operational interruptions.

Maximizing Savings with ElevatorApp

Advantages of Implementing ElevatorApp

The benefits of using ElevatorApp go beyond simple record-keeping. The platform is designed to turn data into cost savings:

  • Predictive Maintenance: The software uses data to spot potential problems before they become costly repairs, allowing for timely and affordable interventions.

  • Benchmarking and Performance Analysis: ElevatorApp gathers data that helps set benchmarks and measure performance against industry standards, keeping maintenance schedules efficient and cost-effective.

  • Lifecycle Forecasting: The app helps property managers plan future expenses, allocate funds wisely, and maximize elevator uptime.

  • Streamlined Operations: By reducing administrative work and minimizing human error, the software further supports cost savings.

ElevatorApp: A Strategic Investment in Elevator Management

The adoption of ElevatorApp represents a strategic investment for property managers aiming to navigate the economic downturn with shrewdness. By embracing this technology, they place themselves at a vantage point. Here, every dollar spent on elevator maintenance and service can be accounted for. Moreover, every compliance requirement is met with precision.

As commercial property managers, hospitals, retailers, condominium associations, hotels, and others grapple with the economic pressures of 2023, the ElevatorApp emerges as an indispensable tool for their arsenal. It is not merely a cost-cutting instrument, but a comprehensive elevator service management solution that ensures transparency, compliance, and financial prudence – ultimately enhancing the profitability and operational stability of commercial properties.

Navigating Economic Turbulence: The Crucial Role of Elevator Consultants in Protecting Your Assets

The global economy in 2023 faces numerous challenges, shaped by the lasting impact of COVID-19. The pandemic caused major shifts in work habits and consumer behavior. Managing commercial properties has become increasingly complex. Building owners must optimize costs without compromising quality or safety, especially for essential services like elevator maintenance and operations.

The Pandemic’s Aftermath: A Shift in Commercial Property Dynamics

The work-from-home revolution, birthed out of necessity during the pandemic, has persisted. This has led to a significant reduction in demand for traditional office spaces. Consequently, commercial property managers are left grappling with underutilized spaces and a tighter market. Additionally, retailers, hotels, and hospitals are also experiencing the chilling effect of a public that is more cautious with its spending. The high cost of living and a labor market that has not fully recovered contribute to this caution.

A High Stakes Balancing Act: Elevator Service in the Crosshairs

Amidst these economic pressures, building owners and managers are diligently searching for areas where costs can be curtailed. Elevators, essential to the vertical transportation of tenants and goods, present a particularly delicate avenue for potential savings. This is an area fraught with safety and regulatory implications. Here, cost-cutting measures cannot be adopted at the expense of reliability and compliance.

The Dilemma with Elevator Service Companies

Unfortunately, some elevator service companies may exploit the need to economize. In their bid to boost profits, they sometimes sell unnecessary services or charge for work already covered under contracts. Additionally, they may declare parts obsolete prematurely. These practices lead to costly and unnecessary replacements. Building managers without technical elevator expertise may not notice these issues. As a result, this leads to inflated maintenance budgets and reduced trust in service providers.

The Role of Elevator Consultants: Ensuring Integrity and Efficiency

This is where elevator consulting firms, such as The Elevator Consultants, step in to offer critical oversight and specialized knowledge. Such firms are pivotal in ensuring that buildings with elevators are not only safe and compliant but are also managed with financial astuteness.

1. Contractual Clarity: Elevator consultants meticulously review service contracts. This ensures that property managers are receiving the services they have paid for. They are not being charged extra for those covered by existing agreements.

2. Technical Advocacy: Elevator consultants serve as the technical advocates for property managers. They ensure that recommendations made by service companies are necessary and in the best interest of the building’s operations.

3. Modernization vs. Maintenance: By offering an independent assessment, elevator consultants can advise whether it is truly necessary to replace parts. They evaluate if maintenance or repair would suffice, preventing unnecessary expenditures.

4. Parts and Procurement: Elevator consultants can verify the claimed obsolescence of parts and can often assist in sourcing or repairing components, preventing costly full-scale replacements.

5. Long-term Planning: With their expertise, elevator consultants can aid in the long-term planning for elevator maintenance and modernization, ensuring that buildings are prepared for future needs without abrupt financial burdens.

The Road Ahead: Elevator Consultants as Essential Partners

In today’s economy, every dollar counts. The services of a professional elevator consulting firm are not just beneficial—they are essential. These firms act as a shield against potential overcharging. They guide building owners toward cost-effective elevator management. For property managers and anyone responsible for elevator safety and efficiency, partnering with a reputable consultant is a strategic move that provides confidence and foresight.

The landscape of commercial property management has changed permanently. Expert consultancy helps preserve the health of your assets and protect your bottom line. For those who want their elevators to add value rather than drain resources, engaging an elevator consultant is a prudent step toward sustainable property management in a challenging economy.

Elevator services overcharges

Today it is common for elevator consulting firms to witness several companies being overcharged for elevator services. Overcharges have always been common throughout the years. However, in present times, it is a daily occurrence. It has always been common in certain industries, but now it occurs daily in all industries. Whether it is a hospital, a hotel, a retailer, or a commercial property being overcharged, this issue is prevalent.

Common Reasons for Overcharges

The overcharge reasons might be for overtime labor, missed preventative maintenance, parts, unnecessary repairs, travel time, or repairs that are already covered in your contract. Those elevator services may be justified, but the amount being charged is often inaccurate. When managing a building with an elevator, escalator, or lift, busy property managers must review their elevator information carefully. This includes general managers, portfolio managers, asset managers, building engineers, and building owners.

Challenges with Elevator Service Contracts

An elevator service contract given to you may be difficult to comprehend unless you are an elevator expert dealing with issues daily. Elevator consulting firms exist because the elevator industry is complex for common building professionals. Elevators, escalators, and lifts have always been a mechanical conundrum. Building professionals should know these aspects to avoid expensive overcharges.

The Prevalence of Maintenance Service Agreements

Over ninety percent of buildings with elevators have a maintenance service agreement presented by the provider and signed by the building. This percentage is an estimate based on what The Elevator Consultants repeatedly observe. Although, we believe it is higher since our clients are working with a consulting firm.

Options Beyond Standard Contracts

Many times, buildings sign these contracts unaware they have another option. They can have a maintenance agreement specification written by an elevator consulting firm. Alternatively, they can use the elevatorapp.com website to have one created. The fee for an elevator maintenance service agreement specification that favors the building is worth the cost.

Overcharges are eliminated and costs are contained, so the return on investment is almost always immediate, and a contract written for the building is easier to comprehend and drafted with terms in line with a specific building.

Importance of Understanding Contracts

If you have a contract executed by the service provider, it’s crucial you understand it. The contract will outline what is included, excluded, and what the service will provide. When a proposal or invoice is received, the building must review it to verify service coverage. If it is in the contract, there should be no charge. If it’s not covered, you will be charged for materials and labor. The building should scrutinize labor rates and time for accuracy. You can check the time for installations or repairs by referring to building logs. This task can save significant money and should always be done. The elevatorapp.com simplifies this process, making these tasks easier. These tasks protect the building from overcharges. While reliance on service providers is common, the code dictates responsibility lies with the building owner. They must have maintenance records.

Industry-Wide Overcharging

In today’s world, unprecedented things create stress. The elevator industry is not alone in facing overcharges, which occur for numerous reasons, including human or computer error. Inquiring about these charges may eliminate them if they are errors.

The Role of Elevator Consulting Firms

If a building faces a confusing proposal or invoice, they can always reach out to an elevator consulting firm. The Elevator Consultants will inform the building in advance if they can assist with its elevator issues. The building might spend some money, but savings will offset the consulting fees quickly. Building professionals have heavy workloads, and elevators should not add to it.

Elevator Industry Trends for 2024

The elevator industry is a special industry unlike any other within a building with elevators – whether commercial real estate, hospital, retail, hotel, university, residential apartment, and others. It is common for property managers and engineers to feel in the dark about the elevators, escalators, and lifts. The building personnel rely on the elevator service provider for everything about their equipment. Without the data or the knowledge to analyze a situation, they only have 100% of the information coming from the elevator service provider. This is one of the only industries like this. Understanding the trends can be helpful to commercial property managers, real estate investors, engineers, and the like.

Recordkeeping

Elevator Industry Trends

Recordkeeping is a code requirement that is the building’s responsibility. However, the building personnel almost always rely on their elevator service provider for this. The service providers are providing their information stating what they did to the building. Buildings rely on elevator companies and are paying thousands, hundreds of thousands, and even millions of dollars a year without any checks and balances. They rely on the elevator companies. It is interesting that there is governance for all other mechanics and operations of a building, but none for elevator service providers. Buildings can put some governance around elevators by simply keeping their own records – either manually, or with software like the ElevatorApp. The ElevatorApp tracks all of the elevator maintenance service, inspections, testing dates, callbacks, and basically everything you need for your elevators. It has become extremely easy for buildings to keep records (especially since they are required to by code); however, buildings are not doing so.

Passing Inspection

“If I pass inspection, my elevator is fine”. It is common for property managers and others to feel that if they pass inspection, their elevator is working great. This is not always the case. An inspection that’s been completed by the authority having jurisdiction is a safety inspection that was performed to ensure the elevator is code-compliant. An inspection does not take into consideration the performance of an elevator, age, obsolescence, parts availability, callback maintenance, overcharges, and many other variables. Unfortunately, when someone is buying a building, they look at the inspection records and think the elevator is in great shape. This conclusion is made without considering all of the other variables.

Proprietary Equipment

The elevator original equipment manufacturers (OEM): Kone, Schindler, TK Elevator, and Otis are installing proprietary equipment. This means they are the only ones who can provide service on the equipment for numerous years into the future. This is done so that the service providers are locked into a maintenance agreement for years to come. It allows them to charge a premium for their services. Even if the OEM says that the equipment is not proprietary, other service providers will have to spend a significant amount of money for training and tools. Thus, making it difficult for other service providers to maintain the equipment. OEMs are installing their equipment in both new elevator installations and during elevator modernizations. They offer their products at significant cost savings compared to

others – just to get their equipment in installed. The cost may be cheaper upfront, but the building will usually end up paying more after the installation. This is needed to maintain the equipment. Machine room-less (MRL) fall under this criterion as well. MRLs are cheaper to install, but the operating costs are astronomical. Developers, architects, and construction companies will typically install MRLs because of the low cost. The design of the building is usually designed based on only one OEM.

Labor

The construction industry is still booming and installing elevators, but the elevator industry labor pool is shrinking. The number of elevators in the United States is significant. Yet, the number of individuals going into the trade is not keeping up with the demand. Retirements are leading to less experienced technicians who are able to work on older equipment. Therefore, there are fewer individuals who can maintain and work on the equipment. Companies are not training technicians on older equipment. The knowledgeable workforce is disappearing. As a result, elevator modernizations, downtime, and callbacks for old equipment needs to be addressed.

A building must stay on top of all the changes in the elevator industry to mitigate any issues. This is difficult for any building, especially when combined with other trends that are taking place. These include part availability, obsolescence, in-house mechanics, break/fix maintenance only, remote elevator monitoring, and/or reliability-centered maintenance programs. An elevator consulting firm can help you navigate through industry changes. They ensure that your building is protected.