Three Key Strategies Buildings with Elevators Want To Adopt
The Elevator Consultants has offered up strategic best practices for owners with elevators in their buildings in response to several elevator and escalator-related incidents nationwide.
Following incidents such as Chicago’s Hancock Building elevator plunging 84 floors in November 2018, a Texas hospital employee seriously injured in an elevator accident and the housekeeper who was trapped for three days in a Manhattan elevator, The Elevator Consultants offers three key strategies to help building owners ensure elevator maintenance and safety.
Reevaluate Your Elevator Service Contract
You may be shocked to learn just how often buildings are being charged for services they are not receiving, premature modernizations, parts not available, unnecessary repairs, redundant service calls and break/fix maintenance.
The lesson learned here is that regular inspections are not enough to ensure your equipment is maintained to industry standards. Building owners and managers have to actually enforce their service contracts and ensure necessary maintenance is being done.
Include KPIs and Accountability Measures in Your Elevator Contract
Buildings implement a number of policies and SOPs to dictate their use—owners’ rules and regulations, insurance requirements, building safety regulations, etc. It is relatively easy to include elevator service provider requirements in these policies.
The building should also instate an elevator service contract that includes terms and conditions that align with the building and its operational needs. That contract should have key performance indicators and service level agreement terms that hold the elevator service provider accountable for errors and gaps in service.
Keep Detailed Records
Buildings can monitor service providers manually, but why when the advancements in technology have made it so much easier? Technologies like ElevatorApp, our elevator monitoring software, can automate the process of identifying and resolving issues with much more efficiency than manual methods. Moreover, the building owner then owns the data which has detailed information about all aspects of your equipment, including detailed onsite service and repair record and all history — even if you change service providers.
Many owners work with an elevator consultant to ensure correct interpretation of data, fast resolution of problems and protect your capital assets — elevators and escalators.
“I have three bids.” This is very common for an elevator consulting firm or vertical transportation consulting firm to hear from building owners, property managers, facility managers – whether they are commercial, condominium association, developers or the like – and when they are completing an elevator repair, upgrade and/or modernization. Continue reading
March 31, 2018 – Chicago, Illinois. The Elevator Consultants, a leading elevator consulting and vertical transportation consulting firm helping building owners and property managers to improve elevator efficiency and increase the bottom line, is proud to announce an important post to its blog on ASME A17.1/CSA B44 responsibilities, specifically addressing confusing among building owners that they may not understand that the ultimate responsibility is theirs and not property managers. Continue reading
In buildings, it is true that the property managers are to make sure that the elevators, escalators, lifts, dumbwaiters, etc., also referred to as vertical transportation, are receiving maintenance services. But, as one of the top elevator consulting firms in the United States, we beg to differ. Continue reading
Chicago, Illinois – February 28, 2018. The Elevator Consultants, a leading elevator consulting and vertical transportation consulting firm, is proud to announce a new post to its blog on the issue of what a Maintenance Control Program (MCP) is and why it is necessary for building owners with respect to elevators and other vertical transportation assets. Continue reading
As one of the leading elevator consulting firms in the United States, we get a lot of questions from building owners, investors, and even REITS about elevators and vertical transportation assets. One of the more common is, “What is a Maintenance Control Program or MCP?” Continue reading
Chicago, IL – January 29, 2018. The Elevator Consultants, a leading elevator consulting and vertical transportation consulting firm, is proud to announce a two-part series to its blog on issues that may impact REITS and investors who may be purchasing buildings with elevator and/or vertical transportation issues. REITS, of course, refers to “Real Estate Investment Trusts,” and as such may be large-scale purchasers of buildings that have vertical transportation assets. Continue reading
Editor’s note. As one of the top vertical transportation consulting firms in the United States, we get a lot of inquiries from buyers and sellers. Both parties want to conduct the necessary due diligence in any transaction. We often assist in evaluating everything with respect to elevators and other vertical transportation assets. In part 2 of our blog post on the topic of “Buyer Beware” for REITS and investors, we dig deeper into the subject. Continue reading
Editor’s Note. As one of the top elevator consulting firms in the United States, we see a lot of “disasters” out there. Among them is a failure to conduct “due diligence” before buying a property. Here’s a blog post on the topic of just how important “buyer beware” can be in the vertical transportation industry. Continue reading
December 27, 2017 – Chicago, IL. The Elevator Consultants, a leading elevator consulting and vertical transportation consulting firm helping building owners and property managers to improve elevator efficiency and increase the bottom line, is proud to announce a short but important post to its blog on potential conflicts of interest in elevator projects. Continue reading